TERMS AND CONDITIONS
1. PRICES DO NOT INCLUDE:
Any Taxes, Air Fare, Personal expenses: Telephone and data port charges at some hotels, meals and drinks, unless otherwise specified in the itinerary
Tips: To guide(s), driver(s), airport representative (s) and hotel personnel. Insurance: At time of deposit, customers may purchase travel insurance as indicated on registration form.
2. PAYMENT CONDITIONS:
A nonrefundable deposit of $500.00 per person is required at time of booking. RSV Travelcircuit Pvt. Ltd. office must receive final payment 60 days prior to departure. For bookings made within 60 days of departure, full payment is due.
3. Reservations are strictly personal and must be accompanied by a deposit or payment in full before they can be considered confirmed.
4. Final payment must be received by RSV Travelcircuit Pvt. Ltd. office 45 days prior to departure date. Reservations made less than 45 days prior departure date must be accompanied by payment in full. If final payment is not received within the required period, RSV Travelcircuit Pvt. Ltd., reserves the right to cancel any such reservations without prior notice and levy applicable cancellation fees.
5. Please download the reservation application form. To assure your space please mail or fax the signed application. Verbal authorization over phone will reserve your space on the desired tour but a confirmation of the same is valid only after the registration form is signed.
6. PAYMENT SCHEDULE, CANCELLATIONS and REFUNDS
A non-refundable $500 deposit per person is due at time of booking to secure your space and confirm your booking. In addition, payment for internal flights is generally due within 7 days of booking. Should you need to cancel at any time, your deposit will be non-refundable. We will refund your internal airfare less any penalties levied by the airline.
Final balance is due 45 days prior to departure. If you need to cancel between 45 and 60 days prior to departure, we will refund 25% of your trip cost, as well as your internal airfare less any penalties levied by the airline.
7. TRIP CANCELLATON INSURANCE
We have to pay our in-country vendors far in advance of your tour, and thus we are unable to make exceptions to our refund policy. For your protection, we highly recommend that you purchase Trip Cancellation Insurance at the time of booking. Cost varies according to your trip package. A brochure describing benefits and fees is included in your trip preparations brochure.
8. FLIGHTS AND CARRIERS
Schedule Check and Connecting Flights: Flight schedules are subject to change without notice. Customers having purchased air tickets must reconfirm their return flight within 24 to 72 hours prior to the scheduled take-off time. Whenever customers book connecting flights, they must allow sufficient time to make their connection. No control can be exercised over air carriers to guarantee flight schedules which may be altered or affected by various circumstances. RSV Travelcircuit Pvt. Ltd. will not be liable for any change of schedule or a missed flight connection, including any additional fees incurred and special, incidental or consequential damages (including the carriage of baggage) arising from the foregoing, whether or not it had the knowledge that such additional fees or damages might be incurred.
9. Airport check-in:
It is recommended that customers arrive at the airport check-in counter at least 3 hours prior to departure. Failing this, their reservation may be cancelled and their seats assigned to other customers, with no right of recourse.
10. Seat assignment:
Unless already pre-assigned, staff at the air carriers check-in counter conducts aircraft seating.
11. Refusal to transport:
Removal of passengers: RSV Travelcircuit Pvt. Ltd. shall not be liable for refusal by itself or the air carrier to transport a passenger nor for the cancellation of a reserved space or removal of a passenger due to, but not limited to, safety reasons, to prevent the violation of any applicable laws of any country or to prevent any hazard or risk to such passenger, to any other person or property, or to the flight.
12. VALIDITY OF TICKETS:
Tickets are made out in the name of the customer and are not transferable. Tickets are valid only on the dates and flights indicated. Unused portions of tickets may not be used for travel on other flights and are not subject to refund at any time.
Limits: Air carriers have individual rules and regulations with respect to baggage weight, size and number. Customers must consult with the travel agent for applicable restrictions.
14. TRAVEL DOCUMENTS:
It is the full responsibility of customers to obtain at their own expense all necessary travel documents required by all relevant government authorities, including all ports of call, and to comply with the laws thereof. Passports will be required for all air and sea travel to or from all destinations and may have to be valid for six months beyond the date of the expected return to home. Customers are responsible for checking which documents are required, and then make certain that they have the necessary documents in hand prior to departure. The carrier or relevant authorities, without further recourse or the possibility of a refund, may deny customers boarding privileges failing to provide the required documents. No refund or replacement will be given for lost or stolen travel documents. RSV Travelcircuit Pvt. Ltd., shall not be liable for any aid or information given by its employees or the travel agent in connection with obtaining any necessary travel documents or complying with any laws, whether given orally, in writing or otherwise, or for the consequences suffered by any customer resulting from his/her failure to obtain such documents or to comply with such laws.
15. CUSTOMER ADVISORY:
Some events are part of normal unpleasant occurrences, which can happen when traveling abroad. The customer realizes this, solely assumes the consequences thereof and agrees that RSV Travelcircuit Pvt. Ltd., cannot be held responsible for any damages owing to such occurrences.
16. Living Standards:
Customers are asked to bear in mind and accept that living standards and practices at the destination, and the conditions there with respect to the provision of utilities, services and accommodations, may differ from those found in their Country.
17. Service disruptions:
Some services including water, electricity, air-conditioning, security, sanitary conditions, pools, food, beverages and other services or benefits may be suspended or interrupted partially or completely during the customers stay. Likewise, depending on the occupancy rate of hotels, a la Carte dining may be replaced by buffet or vice-versa.
18. Food, water and beverages:
The food, water and beverages may not be up to North-American standards. Accordingly, customers assume sole responsibility for any illness suffered while abroad or upon return owing to the quality of the food, water and beverages.
Hoteliers are solely responsible for room allocation, in accordance with the category reserved by customers. Should customers choose to alter their room category upon arrival at destination (upon availability), they must make their own arrangements with the hotelier and assume all additional fees levied by them.
20. CHECK-IN AND CHECK-OUT CONDITIONS:
Customers acknowledge and accept that hoteliers, in accordance with international standards, request that occupants check in between noon and 3 PM and check out by noon on the scheduled day of departure or by noon on the day immediately preceding a late night departure.
21. CUSTOMERS REQUIRING ASSISTANCE AND CARE AND WHILE TRAVELLING:
All customers requiring special care, assistance, attention or treatment must advise RSV Travelcircuit Pvt. Ltd., and the air carrier of any and all specific needs at the time of booking, in order to arrange air transportation, hotel and tour accommodations.
22. CHANGES TO TRAVEL SERVICES:
If confirmed goods or Travel Services are no longer available prior to the departure date or subsequent to arrival at destination, RSV Travelcircuit Pvt. Ltd., reserves the right to substitute them for comparable goods or Travel services, or, alternatively, to cancel them. Changes to a coach tour itinerary: RSV Travelcircuit Pvt. Ltd., and the participating coach tour operator reserve the right to cancel, alter or re-schedule any timing, to omit one or more stops, to substitute alternative itineraries or to otherwise amend the coach tour content of these holidays with or without prior notice to the passenger.
23. CUSTOMER RESPONSIBILITY.
Health: Customers, whose physical condition so requires, must ensure that they have a sufficient quantity of any required medication with them, and that they carry such medication in their hand baggage at all times. Customers must also consult competent medical authorities prior to departure about preventive medical measure as regards to the countries to be visited.
RSV Travelcircuit Pvt. Ltd. cannot be held responsible for any accident or mishap occurring at the destination during the practice of activities in which the customers participate of their own free will and initiative.
25. FORCE MAJEURE:
RSV Travelcircuit Pvt. Ltd., shall not be liable for failure in the performance of any of its obligations, including without limitation, for any loss or damage resulting from any delay, cancellation, loss of personal belongings, illness, bodily injury, accident, death, deterioration of Travel Services, inconvenience, loss of enjoyment, disappointment or frustration, either mental or physical, due to: An Act of God or Force Majeure; A war, revolution, insurrection, riot, blockage or any other unlawful act against public order or authority, including an act of terrorism or threat thereof; Fire, flood, explosion, earthquake, epidemics, quarantine, storm, lightning, tornado or adverse weather conditions generally; Accident to or failure of an aircraft or equipment used in connection therewith, loss of or hijacking of an aircraft, or any shortage of or inability to provide labor, fuel or facilities; Any strike, lock-out, labor dispute or other industrial disturbance whether involving RSV Travelcircuit Pvt. Ltd., employees, the employees of its service providers or others upon whom RSV Travelcircuit Pvt. Ltd., relies; Any government order, regulation, action or inaction or any failure to obtain the approval of a government authority having jurisdiction in the circumstances as may be required to the conduct of operations hereunder or any government or legal restraint upon such operation; Others upon whom RSV Travelcircuit Pvt. Ltd., relies for the performance of the whole or any part of any Travel Services hereunder; Any other causes beyond the reasonable control of RSV Travelcircuit Pvt. Ltd., and any other event not reasonably to be foreseen, anticipated or predicted, whether actual, threatened or reported, which may interfere with the operations of RSV Travelcircuit Pvt. Ltd., or of its service providers.
26. EXCLUSION OF LIABILITY:
RSV Travelcircuit Pvt. Ltd., makes arrangements with air carriers, hotels, transfer operators and other independent parties to provide customers with Travel Services they purchase. We do not own or operate any of the accommodation, transport or other facilities used in connection with our tours. Although RSV Travelcircuit Pvt. Ltd., takes great care in selecting these service providers, it does not have any control over them and cannot be held responsible for their omissions, fault or negligence, or that of their employees, nor for any loss or damages suffered as a result thereof. These parties are independent suppliers over whom we have no direct control. RSV Travelcircuit Pvt. Ltd. is not liable in the event of any failure by any person or company to render any transportation, accommodation or other travel service to be provided on the journeys, or for expenses incurred due to delays caused by weather, strikes, war, civil disturbances, natural disasters, flight delays, government actions, mechanical failures or any acts of God. RSV Travelcircuit Pvt. Ltd. cannot assume any responsibility for flight delays, cancellations or missed connections and is not liable for any expenses or consequences resulting there from, and such expenses shall be borne by the client. When you travel with an airline the Conditions of Carriage of that airline will apply. These conditions are the subject of International Agreements and may limit or exclude liability. Your travel agent or airline can advise you of these conditions.
27. ACTIVITIES NOT INCLUDED:
RSV Travelcircuit Pvt. Ltd., not be liable for the quality or safety of activities (such as excursions, optional tours, little extras and others) available at destination that customers may wish to participate in and which are not included in the package, nor for any other representation made by the operator of any such activities. Any written or oral contract for all such activities shall be deemed to be made between customers and the operator of such activities and shall be undertaken at the customers? own risk of loss, damage or injury. RSV Travelcircuit Pvt. Ltd., shall not be liable in any manner for any complaints or claims that may arise as a result of participation in any such activities which are offered by third parties over whom RSV Travelcircuit Pvt. Ltd., has no control.
RSV Travelcircuit Pvt. Ltd., strictly complies with principles of confidentiality with respect to customers? personal information, including in accordance with the Personal Information Protection and Electronic Documents Act.25. LAWS:
The laws of the province in which the Canadian gateway city is located govern this agreement. Any legal action instituted against RSV Travelcircuit Pvt. Ltd., must be heard before the courts of this province. For the purposes of any such proceedings, the parties hereby agree to elect domicile in the judicial district of the Canadian gateway city in question. The voiding of one or other of the clauses hereto shall neither annul nor invalidate this agreement, which is known as the Terms and Conditions.
RSV Travelcircuit Pvt. Ltd. is registered as a Tour Operator by The Department of Tourism Government of India. With its HQ in New Delhi.